Appointments

 

It may not be necessary for you to attend for an appointment.

You can submit details about your condition or your administration request and you will receive a response from the practice usually within 24 hours but you will be advised of the timeframe once you have submitted.

Book an Appointment

We aim to offer our services in a comfortable surrounding with polite and friendly staff.

Pharmacy & Self-Care

Pharmacy

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

Locate your local pharmacy

Self-Care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

Same-Day Appointments

For Health E1 Registered Patients from 9am.

We are pleased to offer same-day appointments on a first-come, first-served basis for our Health E1 registered patients.

To secure your same-day appointment, you have three convenient options.

Ways to book

  1. Telephone booking: If you prefer to speak with us directly, you can contact the surgery on 020 7247 0090
  2. Online booking: Request an urgent appointment online
  3. Walk-ins: Alternatively, you can visit the surgery and register in person. Walk-ins are accepted from Monday to Friday starting at 9am.

Your health is our priority, and we strive to make the appointment process as seamless as possible. Feel free to reach out if you have any questions or need assistance.

Sickness Certificates (Fit Notes)

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Travel Vaccinations

Information and advice for travelling abroad.

Visit our Travel Information page

Home Visits

If you are unable to attend the surgery please call on 020 7247 0090 as soon as possible and the duty clinician will call you back.

Life Threatening - Go to A&E

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Change or Cancel an Appointment

If you are unable to keep an appointment, please let us know as soon as possible, this may enable someone else to be seen.

Ways to cancel

  1. Cancel using our online services
  2. Telephone us on 020 7247 0090.

Out of Hours

Enhanced Access

Ask at reception for enhanced access information

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

Chaperones

You are very welcome to be accompanied by a trusted friend or relative at your consultation if you wish.

Read our Chaperone Policy

Non-English Speaking Patients

We have access to language shop for telephone interpreting. We can also book face to face interpreters for booked appointments.